We stand behind everything we sell. If you are not satisfied with your purchases, or ordered the incorrect size, you can return them for a replacement within 14 days of receiving them as long as the goods are in as new condition. My Onesie does not accept refunds, and only offers exchange if you are not satisfied.

• Return a defective item:

We will do our best to ensure that the products shipped to our customers are in their best conditions. If your product turns out to be defective, please let us know so that we can make things right. Please do not return products without contacting us first by e-mail. In that case, please provide us with a detailed description of the problem, photos of the package box and photos or video of the defective item.

If the products malfunctions (except for reasons caused by incorrect usage and accidental or intentional damage), you can return the product back to us. Upon being returned, the defective item will be replaced for free. The shipping fees both ways will be covered by My Onesie. Once we receive and approve the return, a replacement will be offered and a shipping cost reimbursement will be issued when you provide us with a receipt of the shipping charges you paid to send it back to us (the tracking number of the return package or a screenshot of the shipping receipt).

• Return non-defective products:

If you are not satisfied with your purchase for any reason, please always contact us by e-mail first before sending back any item. You can return a product unused within 14 days after delivery to receive a replacement. If the return is not a result of our error, customers will be required to cover shipping cost both ways. There may also be an administration charge, and a repackaging charge. Please be sure to return the item with its original packaging and accessories in the same condition as when you received it, whenever possibe.

Please remember to Contact Us before returning any items. Thank you!